Return and Exchange Policy
Your satisfaction is our priority, so we have an easy exchange/return policy.
Note: We reserve the right the change these terms and conditions from time to time and you should look through them as often as possible.
We guarantee items listed on our website are free of defects, unused and clean.
Exchange
Call us or email us to start the return. All Exchanges must have an RIA# (Returned Item Authorization Number), which you can obtain by contacting us.
If you ordered the wrong size and want to exchange all/some items, you will be charged 10% Re-Shelving Charges for your exchange item.
Shipping charges will be charged on exchange items/orders (some conditions apply).
Refund
If you want a refund on your order then shipping charges will be deducted from your order total, if you have free shipping then $10 will be charged and the rest of the amount will be refunded.
Return
If you are not completely satisfied, just return your purchase for a REFUND OR EXCHANGE within 15 days of receipt, no questions asked.
Call us or email us to start the return. All Returns must have an RIA# (Returned Item Authorization Number), which you can obtain by contacting us.
No Return
- PPE (Face Masks, Gloves, disposable Isolation Gowns) cannot be returned or exchanged due to their unique nature.
- Personalized items (Embroidered/Imprinted/Engraved) are non-refundable and non-returnable.
- Custom-made uniforms and Personalized items (Embroidered/Imprinted/Engraved) are non-refundable and non-returnable.
- Custom-made items can be returned for alterations, we will be happy to do alterations for free, shipping costs may apply.