Shipping Policy

shipping-policy

 Courier / Special Packing / Delivery Time and Charges

  • Free shipping is available on orders of CAD199.00 or more shipped to any single address within the GTA only.
  • For orders outside GTA, we ship via UPS.
  • For all international orders, call us to discuss first and then place the order.

Delivery Time

Most orders shipped within 1 to 3 business days depending on demand and availability. Please review the product availability listed for a more accurate estimate.

  • Once the order ships, please allow average transit days
  • Priority 4 - 8 working days,
  • Standard 8 -14 working days
  • No Saturday, Sunday, and holidays service are available.

Oversize Package Cost

When is package/parcel is over 50 lbs and the length + grith is over 60, we will contact you to pay the extra cost.

Order Tracking

You can contact us for the label # (or Order# and Shipping Postal Code / ZIP) to check the progress of your package, and you will hear from us soon.

  • Pre-paid Orders to a Postal Office Box address will be sent via normal ground postal address, which may take a lot more days.
  • Pre-paid Orders placed by Postal Office Box are excluded from free shipping.
  • If the Package / Parcel is more than 2 lbs, the residential or office complete address is needed, a postal office box is not accepted.

Taxes-n-Duties

  • On Canadian orders Canadian Taxes are charged on the invoice total amount.
  • All international sales taxes and duties (if any) are the customer’s responsibility.
  • On international orders consider the customs duties, taxes, courier charges, and any other duties of the shipping address (destination) country.